Senior Manager, Annual Giving

Aug 19

The DigDeep Right to Water Project
Remote

Anticipated Start Date: 10/21/2024

Description

Position: Senior Manager, Annual Giving
Employment type: Salaried, full-time, exempt
Location: Remote
Compensation: $65,000-$75,000/year
DOE Level: Manager II
Reports To: Chief Development Officer
Manages: None
Supported By: Development team, Communications team, Operations team, Program team
Education/Experience Preferences: Bachelor's Degree, or equivalent professional experience preferred
Start Date: ASAP

DigDeep is looking for a collaborative, organized, and detail-oriented person to join our growing Development team as the Senior Manager, Annual Giving.

Reporting to the Chief Development Officer, the Senior Manager, Annual Giving will be responsible for DigDeep’s engagement with annual donors including designing and implementing high-impact programs for mid-level, monthly, and grassroots donors, peer to peer fundraising, and working collaboratively to communicate the impact of DigDeep’s work. The ideal candidate will be an active listener, engaging storyteller, and proactive problem solver with a deep commitment to water as a human right.

Responsibilities

This is what you’ll do once you join the team:

Design and implement high-impact omni-channel programs for mid-level, monthly, and grassroots donors. This includes creating short and long-term plans, and a calendar of activities throughout the year.
Design and implement a peer to peer fundraising program. Thoughtfully work to acquire, retain, and upgrade P2P fundraisers.
Provide meaningful and curated stewardship that inspires and motivates increased giving and participation over time.
Work collaboratively with communications staff to create and implement a communications strategy for annual donors and fundraisers throughout the year, compelling fundraising campaigns, and engaging communications and materials. Build direct mail, email, digital, texting, social media, and advertising strategies in partnership with communications.
Work collaboratively with development operations staff to assure a high quality donor experience. Utilize Salesforce, Funraise, Mailchimp and other technology systems to effectively track data and communicate with donors. Input contacts and interactions into Salesforce regularly. Utilize quantitative and qualitative fundraising data to assess performance, develop and adjust strategies, and drive decision-making and problem-solving.
Work collaboratively with contractors and vendors for annual giving.
Work collaboratively with event and development operations staff to support the planning and curation of engaging virtual events.
Build first-hand knowledge of the DigDeep model and impact by working collaboratively with other departments, participating in relevant programmatic discussions and activities, and traveling to visit project sites. Regularly engage programmatic staff in major and planned giving donor meetings. Assist with ad-hoc projects and support other tasks/duties as assigned. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. As the organization continues to evolve, duties or tasks may change without impacting the overall job description.

Requirements

Change Management: Task/Strategy orientation. Seeks out opportunities for task /team/ functional area growth and innovation, may collaborate with cross-functional teams to better inform decisions. Anticipates obstacles from both team members and active projects, forecast and prepare contingencies. Establishes new structures and policies within functional area to plan and manage the orderly implementation of change. Effectively navigates uncertainties and incomplete information with a problem-solving mindset to identify appropriate strategies, creatively apply solutions, and uses a community-driven, sustainable approach. Champions new policies/ procedures/ strategies. Are a focal point for driving adoption both within functional area and across company.

Professional Communication: Professional presence, strong written and verbal communications skills, typically represents both oneself and the company well in external facing situations, able to adapt and react appropriately to novel circumstances. Tailors communications and presentations to effectively reach the desired audience and with maximum impact, both internal and external to the organization. Converses with, writes reports for, and creates/delivers presentations to all levels of colleagues and peer groups in ways that support understanding, problem solving, and planning. Brings apparent conflict, and possible resolutions, into the open empathetically. Demonstrates more than effective interpersonal skills. Checks for understanding of the communication by asking open-ended questions that draw out the listener’s understanding. Debates opinions, tests understanding, and effectively clarifies ambiguities and judgments. Explains the context of multiple interrelated challenges within functional area.
Influence: Oversees relationships and alliances within and outside functional area with minimal support from supervisor (internal and external). Leads by example, seen as a model employee that other's desire to work with. Able to synthesize and triage various project needs in order to best achieve goals within functional area, with consideration to company-wide goals and needs. Challenge directives when appropriate and, with evidence, propose alternative solutions.
Innovation: Encourages and promotes exploration of new ideas and creative thinking in self and others. Uses understanding and forward thinking to devise responses to future situations. Displays open mindedness and is willing to try new approaches. Adapts readily to changes and needs. Is able to shift attention and priorities in own work in response to needs of their work. Actively seeks opportunities to t try out new experiences.
Ownership: Direct ownership of major project(s) with decreasing guidance. Demonstrates commitment to delivering on all promises as a credible, trusted organizational representative. Establishes agreements with others as to how success will be measured. Accepts the consequences of own performance. Able to work independently with limited guidance and exercise independent judgment, knowing when to elevate concerns or issues.
Technical Expertise: Has demonstrated ability and depth of knowledge with the technology in the desired technical area. Effectively uses and applies technical knowledge, and uses knowledge to i identify solutions to existing problems. Basic understanding of data security best practices.

Skills and Qualifications

We want to hear from you if you have:

Bachelor’s degree, or equivalent professional experience preferred
At least 5 years of applicable professional experience required; experience in the field of fundraising, marketing, direct response or related required; experience in annual giving highly preferred.
Proficiency in MS Office Suite, Google Workspace required
Experience with Salesforce, Slack, Asana, Zoom, Funraise, Mailchimp preferred - High computer literacy, and tech savviness required
Able to focus in the face of pressure, deliver against timelines and not be intimidated by tasks/time limitations - Organized, trustworthy, dependable, and detail oriented
Comfortable with autonomy, able to work independently and complete assigned tasks within established time frames required
Willingness to travel for team retreats or other meetings, including but not limited to:
- DigDeep HQ in Los Angeles, Navajo Nation (AZ/NM/UT), West Virginia, Texas, and additional locations as needed
Understanding of data security best practices preferred
Experience/Willingness to work across various cultural contexts and communicating across cultural differences

Salary Range and Employee Benefits

$90,000/year – $105,000/year

At DigDeep, we believe that great work requires a great job. We understand that people thrive with rest and holistic support, which is crucial for our long-term success. We take pride in offering top-notch benefits to our team across the United States, prioritizing their health and wellbeing, as well as providing additional support for our employees’ families.

If you join us, here’s how we’ll support you in your work:

Competitive wage to commensurate with level of position
Generous PTO and sick leave
23 weeks paid Parental Leave
Annual Professional Development Stipend
Annual Wellbeing Reimbursement
Medical, dental, vision insurance, 100% employer paid
One Medical membership
Life insurance, 100% employer paid
Work laptop
Monthly cell phone allowance
Domestic travel
401k retirement plan, with employer match

.DigDeep has adopted a COVID-19 vaccination policy to safeguard the health of our employees and community at large. Where permissible by law, candidates applying to work at DigDeep should be ready to demonstrate proof of receiving up-to-date COVID-19 vaccination as a condition of their employment. In an effort to promote pay equity and transparency, DigDeep does not negotiate compensation outside of posted compensation ranges.

DigDeep’s compensation is based on a variety of factors including, but not limited to: internal budget analysis, external market value, internal pay alignment, and annual merit increases. A candidate’s compensation history will not be used in determining compensation at DigDeep.

Please note that DigDeep cannot provide immigration sponsorship for this position. Members of the Navajo Nation are strongly encouraged to apply.

DigDeep is deeply committed to diversity, equity, inclusion, and belonging. We believe social change happens when people with a wide range of backgrounds, experiences, and identities come together with a common purpose. DigDeep is built on the principles of equity, transparency and the power of human experience. Your work will improve the daily lives of real people. We believe everybody should have the clean, running water they need to thrive. Join us, and we’ll close the US water gap in our lifetimes. DigDeep is a certified Great Place to Work®

How to Apply for this Job

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About the Organization

The DigDeep Right to Water Project is the only WaSH (water, sanitation and hygiene) organization serving the 2.2+ million Americans who still don’t have a tap or a toilet at home. DigDeep believes access to clean water is a human right. Today, we run several nationally recognized programs that empower communities to build their own water and sanitation systems. We won the 2018 US Water Prize for our Navajo Water Project, which has brought clean, running water to hundreds of Native families across New Mexico, Arizona, and Utah.

DigDeep launched the Appalachia Water Project in July of 2020, which will bring clean, running water into the homes of Appalachia families across southwestern West Virginia and northeastern Kentucky. The project has already set up planning to work with PSD to install plumbing in approximately 150 homes in one section of McDowell County.

DigDeep is deeply committed to diversity, equity, inclusion, and belonging. We believe social change happens when people with a wide range of backgrounds, experiences, and identities come together with common purpose. DigDeep is built on the principles of equity, transparency and the power of human experience. Your work will improve the daily lives of real people – people you’re likely to meet. Every American should have the clean, running water they need to thrive. Join us, and we’ll close the US water gap in our lifetimes.

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