Manager of Development Operations
Entrepreneurship for All
Remote, USA
Anticipated Start Date: 04/14/2025
Description
Position: Manager of Development Operations
Job Type: Full-time, Exempt
Location: Remote
Hours: 9a - 5p
Reports To: Chief Development Officer
Travel Requirement: 5%
Salary: $96,000 - $110,000
At EforAll (Entrepreneurship for All), we believe everyone should have the opportunity to turn their dream of starting a business into a reality. Dedicated to empowering underrepresented entrepreneurs since 2010, our mission is to accelerate economic and social impact in communities nationwide through inclusive entrepreneurship. In our work, EforAll partners with local champions, dedicated volunteers and generous funders to encourage growing and thriving local economies. Our EparaTodos program was designed to support Latinx entrepreneurs specifically, with programs run entirely in Spanish.
The success of our programs inspires us each and every day: Over 1,700 startups launched; 76% women-owned, 74% BIPOC owned, and 34% immigrant-owned; 70% of EforAll businesses are still operating after 3 years; and $56 million in alumni revenue and 2,277 jobs were generated in 2023. We are constant cheerleaders for our communities. We connect deeply with the people we serve because a majority of our staff are proud and active members of these communities. We also recognize and celebrate our team’s own personal and professional growth and accomplishments.
Embracing a culture of celebration heightens morale and profoundly connects us all as members of the EforAll community. We invite you to join us on our journey towards creating equitable opportunities for all.
Position Overview
The Manager of Development Operations oversees all operational aspects of the development department, including but not limited to gift processing, data and database management, fundraising technologies and related integrations, donor research, and the departmental budget, to support all fundraising and development efforts. This position reports to the Chief Development Officer.
Responsibilities
Fundraising Operations
Ensure the timely and accurate processing of gifts and donor acknowledgements, including compliance with donor intent and organizational policies.
Develop and implement standard operating procedures for the development department to streamline processes and increase productivity.
Manage the departmental budget, including overseeing the annual development plan and budget development process.
Work closely with Finance staff to reconcile donor contributions, ensuring that all gifts (both restricted and unrestricted) are accurately recorded in the CRM and accounting systems. Conduct regular cross-departmental reviews to address discrepancies between fundraising records and financial reports.
Collaborate with the Marketing team to share insights from donor data, including demographics, giving history, and engagement metrics.
Develop shared reporting templates that meet both fundraising and accounting needs, such as donor pipeline reports for development and cash flow reports for finance.
Manage relationships with key vendors, including CRM provider, prospecting platforms, and wealth screening services.
Ensure staff members have the knowledge and skills to utilize available resources effectively.
Database and Technology Management
Implement and optimize EforAll’s fundraising technologies and tools to support fundraising efforts.
Work closely with the Technology team to optimize the functionality of development technology platforms, improve data utilization for fundraising efforts, and ensure alignment with fundraising goals.
Serve as the primary administrator for the nonprofit’s CRM system, Virtuous, configuring settings, managing user accounts, and customizing fields/workflows to meet organizational needs.
Act as a resource for staff by providing ongoing training on CRM functionality and troubleshooting issues as they arise.
Leverage CRM data for strategic decision-making, such as identifying high-potential donors through wealth screening integrations or predicting donor retention rates.
Oversee system integrations with other tools (e.g., online donation platforms, email marketing software) to ensure seamless data flow.
Implement data hygiene protocols, including regular audits to identify duplicates, outdated records, or incomplete information.
Build automated workflows within the CRM to streamline processes such as gift acknowledgment, recurring donation reminders, or significant gift cultivation.
Donor Pipeline Research and Management
Work with the fundraising team to identify, qualify, cultivate, solicit, and steward prospective donors.
Utilize various resources and tools to gather information about potential donors, including wealth screening, philanthropic databases, and online sources.
Ensure donor interactions, giving history, and engagement levels are tracked to inform cultivation and solicitation strategies.
Analyze donor data to identify and prioritize prospects for specific fundraising initiatives.
Provide insights to the fundraising team and leadership on donor pipeline health and performance.
Requirements
Minimum 4-6 years of experience in development and fundraising operations, including gift processing and acknowledgment, and a proven track record of fundraising operations management
Highly experienced in donor database management, utilizing prospect research tools, and other fundraising and project management technologies such as Virtuous, RelSci, Foundation Center Online, DonorPerfect, Rocket Reach, Grantable, and Asana - Strong understanding of nonprofit fundraising principles and best practices
Strong analytical skills and experience with data-driven decision-making
Proficiency in Google Suite and financial reporting tools
Excellent interpersonal and written and oral communication skills, with a strong emphasis on cultural competency and the ability to effectively communicate across diverse cultural backgrounds
Flexible, adaptable, and well-organized, with a demonstrated capacity to navigate cross-cultural environments and foster inclusive spaces
Salary Range and Employee Benefits
$96,000 - $110,000
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Flexible Spending Account
Health Reimbursement
Account Disability
Insurance Life
Insurance Generous
Paid Time Off (including Summer Fridays!)
Paid Parental
Leave Retirement
Plan Additional
Voluntary Benefits
True innovation and community transformation arise from embracing a multitude of perspectives and experiences.
EforAll is committed to inclusivity and provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category under federal, state and local law.
How to Apply for this Job
About the Organization
Entrepreneurship for All (EforAll) is accelerating economic and social impact in communities nationwide through inclusive entrepreneurship. We foster local entrepreneurship by supporting aspiring small-business owners who have ideas but lack capital and connections. As a network of business leaders, community champions and visionaries from diverse backgrounds, we are united in the belief that everyone should have the opportunity to pursue their dream of starting a business and that small businesses are critical to local community health and revitalization. Since our founding a decade ago, EforAll entrepreneurs have started over 500 businesses in 10 cities. In 2019, our entrepreneurs’ businesses generated over $25M in revenue. Our entrepreneurs are 74% women, 58% people of color, 45% immigrants, and 39% previously unemployed.
WOC is not responsible for the content of job postings.
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