Director, Annual Giving

Dec 6

The DigDeep Right to Water Project
Remote

Anticipated Start Date: 02/03/2025

Description

Position: Director, Annual Giving
Employment type: Salaried, full-time, exempt
Location: Remote
Compensation: $100,000/year – $120,000/year
DOE Level: Director I
Reports To: Chief Development Officer
Manages: None
Supported By: Development team, Communications team, Operations team, Program team
Education/Experience Preferences: Bachelor’s Degree, or equivalent professional experience preferred
Start Date: ASAP, open until filled

DigDeep is looking for an experienced, collaborative leader to join our growing Development team as the Director, Annual Giving. Reporting to the Chief Development Officer, the Director, Annual Giving will be responsible for leading DigDeep’s strategy and engagement with annual donors including designing and implementing high-impact programs for mid-level, monthly, and grassroots donors, peer to peer fundraising, and working collaboratively to communicate the impact of DigDeep’s work.

The ideal candidate will be an active listener, engaging storyteller, and proactive problem solver with a deep commitment to water as a human right.

Responsibilities

This is what you’ll do once you join the team:

Manage and oversee the implementation of best practices in annual giving, including design and implement high-impact omni-channel programs for mid-level, monthly, and grassroots donors. Create short and long-term plans to build donor relationships and drive toward annual giving revenue goals.
Conduct quantitative and qualitative data analysis to assess performance, and establish metrics to evaluate success. Use data to develop and adjust strategies, and drive decision-making and problem- solving.
Research, evaluate and create implementation plans for potential new annual giving strategies that align with DigDeep revenue goals, strategic plan, and organizational mission. - Lead the creation and implementation of a communications strategy for annual donors and fundraisers throughout the year. Build compelling fundraising campaigns, and meaningful and engaging stewardship that inspires and motivates increased giving and participation over time. Lead the development of strategies for each channel of annual giving that include but are not limited to direct mail, email, digital, texting, social media, advertising, etc. Work in partnership with communications on messaging and content.
Work collaboratively with development operations staff to assure a high quality donor experience and optimize the use of technology to support donor experience, conversion rates & other priority metrics. Work with DevOps to design how we will utilize Salesforce, Funraise, Mailchimp and other technology systems to optimize experience, effectively track data and communicate with donors.
Design and implement a peer to peer fundraising program with plans to acquire, retain, and upgrade P2P fundraisers.
Manage and oversee the annual giving expense budget and serve as the primary lead with contractors and vendors for annual giving.
Work collaboratively with event and development operations staff to support the planning and curation of engaging virtual events.
Build first-hand knowledge of the DigDeep model and impact by working collaboratively with other departments, participating in relevant programmatic discussions and activities, and traveling to visit project sites. Regularly engage programmatic staff in major and planned giving donor meetings.
Assist with ad-hoc projects and support other tasks/duties as assigned.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. As the organization continues to evolve, duties or tasks may change without impacting the overall job description.

Requirements

Influence

Establishes and maintains relationships with external stakeholders and organization leadership. Accepting of recommendations/challenges, understands that everyone has a voice at DigDeep and can drive company achievement. Collaborate with leadership on strategic directives.
Innovation: Uses understanding and forward-thinking to devise responses and solutions to future situations in your functional area. Encourages and promotes exploration of new ideas and creative thinking in self and others. Displays open mindedness and a willingness to try new approaches. Adapts readily to changes and needs. Is able to shift attention and priorities in own work in response to needs of their work. Actively seeks opportunities to try out new experiences.
Leadership: Leads multiple teams/projects independently, optimizing processes through collaboration with executive team. Fosters an environment that promotes trust and cooperation among staff, community members and leaders, partner organizations and the public. You anticipate project needs and ensure proper delegation to managers. Listens constructively, responds to colleagues' feedback, and effectively integrates recommendations into approach, and conversely provides appropriate, integrative feedback. Solicits the input of others who are affected by plans or actions and gives credit and recognition to others who have contributed. Seen as an expert within functional area. Seeks a consensus within peer group, team, and organization leaders.

Ownership

Sought out as a mentor and known as the “teammate of record” in their subject area. Complete ownership over projects/people within area(s) of expertise. Identifies and proactively tackles major challenges and problems in their area. Works independently and owns projects entirely, both in their area and cross-functionally.

Personal Development: Developing predominantly for functional area processes and the benefit of the organization. Reviews, selects, and disseminates information regarding key technologies, best practices, and tools to others in their department. Takes actions to prepare for own future development, identifies long-term development needs and plans to create opportunities to bridge them. Anticipates future needs of their functional area and identifies opportunities to learn new things for current and future needs in one’s role. Continual development of self. Become a better leader through feedback, consistent collaboration, and coaching. Keeps up-to-date on current research and technology in one’s work focus and identifies and pursues areas for development and training that will enhance job performance.
Strategic Planning: Challenges the status quo and continually strives to improve organization's alignment with its goals. Begins to collaborate with leadership to establish directives with consideration to functional area capabilities and organization goals. Revises processes and tasks as they apply across functional areas. Develops project teams and staffing plans based on consideration of strategic objectives. Ensures functional area objectives and performance are consistent with strategic plan.
Technical Expertise: Has demonstrated ability and depth of knowledge with the technology in the desired technical area. Effectively uses and applies technical knowledge, and uses knowledge to identify solutions to existing problems. Basic understanding of data security best practices.

Skills and Qualifications

We want to hear from you if you have:

Bachelor’s degree, or equivalent professional experience preferred
At least 7 years of applicable professional experience required; experience in the field of fundraising, marketing, direct response or related required; experience in annual giving highly preferred.
Proficiency in MS Office Suite, Google Workspace required
Experience with Salesforce, Slack, Asana, Zoom, Funraise, Mailchimp preferred
High computer literacy, and tech savviness required
Able to focus in the face of pressure, deliver against timelines and not be intimidated by tasks/time limitations
Organized, trustworthy, dependable, and detail oriented
Comfortable with autonomy, able to work independently and complete assigned tasks within established time frames required
Willingness to travel for team retreats or other meetings, including but not limited to: DigDeep HQ in Los Angeles, Navajo Nation (AZ/NM/UT), West Virginia, Texas, and additional locations as needed
Understanding of data security best practices preferred - Experience/Willingness to work across various cultural contexts and communicating across cultural differences

Salary Range and Employee Benefits

$100,000/year – $120,000/year

At DigDeep, we believe that great work requires a great job. We understand that people thrive with rest and holistic support, which is crucial for our long-term success. We take pride in offering top-notch benefits to our team across the United States, prioritizing their health and wellbeing, as well as providing additional support for our employees’ families.

If you join us, here’s how we’ll support you in your work:

Competitive wage to commensurate with level of position
Generous PTO and sick leave
23 weeks paid Parental Leave
Annual Professional Development Stipend
Annual Wellbeing Reimbursement
Medical, dental, vision insurance, 100% employer paid
One Medical membership
Life insurance, 100% employer paid
Work laptop
Monthly cell phone allowance
Domestic travel
401k retirement plan, with employer match

DigDeep has adopted a COVID-19 vaccination policy to safeguard the health of our employees and community at large. Where permissible by law, candidates applying to work at DigDeep should be ready to demonstrate proof of receiving up-to-date COVID-19 vaccination as a condition of their employment. In an effort to promote pay equity and transparency, DigDeep does not negotiate compensation outside of posted compensation ranges.

DigDeep’s compensation is based on a variety of factors including, but not limited to: internal budget analysis, external market value, internal pay alignment, and annual merit increases. A candidate’s compensation history will not be used in determining compensation at DigDeep.

Please note that DigDeep cannot provide immigration sponsorship for this position. Members of the Navajo Nation are strongly encouraged to apply.

DigDeep is deeply committed to diversity, equity, inclusion, and belonging. We believe social change happens when people with a wide range of backgrounds, experiences, and identities come together with a common purpose. DigDeep is built on the principles of equity, transparency and the power of human experience. Your work will improve the daily lives of real people. We believe everybody should have the clean, running water they need to thrive. Join us, and we’ll close the US water gap in our lifetimes. DigDeep is a certified Great Place to Work®

How to Apply for this Job

Apply Now

About the Organization

The DigDeep Right to Water Project is the only WaSH (water, sanitation and hygiene) organization serving the 2.2+ million Americans who still don’t have a tap or a toilet at home. DigDeep believes access to clean water is a human right. Today, we run several nationally recognized programs that empower communities to build their own water and sanitation systems. We won the 2018 US Water Prize for our Navajo Water Project, which has brought clean, running water to hundreds of Native families across New Mexico, Arizona, and Utah.

DigDeep launched the Appalachia Water Project in July of 2020, which will bring clean, running water into the homes of Appalachia families across southwestern West Virginia and northeastern Kentucky. The project has already set up planning to work with PSD to install plumbing in approximately 150 homes in one section of McDowell County.

DigDeep is deeply committed to diversity, equity, inclusion, and belonging. We believe social change happens when people with a wide range of backgrounds, experiences, and identities come together with common purpose. DigDeep is built on the principles of equity, transparency and the power of human experience. Your work will improve the daily lives of real people – people you’re likely to meet. Every American should have the clean, running water they need to thrive. Join us, and we’ll close the US water gap in our lifetimes.

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